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Policies

Reem Favors is proud to be the first store of its kind in Qatar. We are passionate about helping our clients create a beautiful celebration and we believe that favors are an integral part of both the decoration and the intention.

We love to assist in the planning of your celebration and will do what we can to make sure your purchase is perfect. Personalised customer service is our priority so please don't hesitate to contact ask if you have any questions or queries relating to our products, payment methods or shipping.

When you place your order we take the time to ensure the products you have chosen are in perfect condition and packaged correctly to ensure a safe delivery. Once you receive your items please notify us immediately if you are not satisfied with the quality or condition of your purchase.

We do not offer refunds but we do happily offer an exchange for a new product or store credit for future use. In order to receive our full exchange/store credit promise, all products must be returned to us in the original packaging and in unused condition within 14 days after you receive your items.

We aim to ship your items for $15 and post every week day.